Engagement and Community Officer

Our vision of creating proud communities living their best lives is at the heart of everything we do as we continue to build upon our legacy of supporting veterans and their families for more than 100 years.

This is an opportunity for you to join a large social purpose organisation where your skills and compassion will be valued and enable you to make a meaningful difference to people’s lives.

About the role:

We are seeking an individual to join our team based in our Riverina Veteran and Family Hub based in Wagga Wagga as an Engagement & Community Officer. In this role, you will be an integral member of the team supporting current and former Defence personnel and their families.

This is a dynamic, people-focused position offering a broad scope of responsibilities across client wellbeing appointments, community service liaison, event coordination, and social media management.

As the welcoming face of the Hub, you’ll deliver outstanding customer service to our clients, making every interaction count. You’ll play a key role advocating for our community, genuinely committed to supporting the ADF community. If you’re compassionate, empathetic, and eager to make a positive impact, this role is a fantastic opportunity to build relationships and contribute meaningfully to the lives of others.

A bit about you:

• Demonstrated experience in Community and/or Welfare Services
• Ability to establish and build meaningful relationships internally and externally
• Highly developed communication skills with the ability to prioritise, manage and problem solve
• Knowledge of or experience working with Australian Defence Force community
• Cert IV in Community Services (or similar) will be advantageous

To Apply:

• Please include BOTH a resume and cover letter addressing how you meet the requirements of the role (no more than two pages)
• Applications close Friday 13th February 2026 but please note we will be moving candidates through the recruitment process and may close prior to this date.

RSL LifeCare offers a range of benefits:

• Not-for-profit tax benefits - salary packaging of up to $15,900 per year. This allows you to reduce your taxable income by receiving part of your salary as tax-free benefits like super contributions, car leasing, and more
• Staff discounts across 700 select retail stores through Maxxia Rewards
• Leave Loading - 17.5% pay top up on paid leave
• Plus, you will be working with a truly supportive, committed and loyal team who are dedicated to enhancing the lives of our veterans and their families

Our commitment to diversity:

We are proud to stand for our unique values: Do the Right Thing, Aim Higher, Care from the Heart, and Act as One team.

We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel, their families and Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.

It is a mandatory requirement for a team member working in the to have a valid Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role. Clearances must be verified prior to commencing employment with RSL LifeCare.